1. Overview
This Shipping and Delivery Policy explains how services and products offered by Complete Personal Training are delivered to users. The primary services provided through the mobile application are digital in nature and do not require physical shipping.
2. Digital Services Delivery
2.1 App Access and Digital Content
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The Complete Personal Training app is delivered digitally through the Google Play Store and Apple App Store
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Once downloaded and installed, users gain access to digital fitness programs, training content, and features within the app
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Access to paid content begins immediately after successful subscription or purchase confirmation by the respective app store
No physical delivery or shipping is required for digital services.
3. Subscription Activation
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Subscriptions and in-app purchases are activated automatically upon successful payment
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Billing and confirmation are handled by Google Play or Apple App Store
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Users experiencing delays in access should restart the app or contact support via our website
4. Physical Products (If Applicable)
At this time, Complete Personal Training does not ship physical goods through the mobile application.
If physical products are introduced in the future:
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Shipping details, delivery timelines, and costs will be clearly communicated at the time of purchase
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This policy will be updated accordingly
5. Delivery Issues
For digital delivery issues such as:
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Inability to access purchased content
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Subscription not reflecting correctly
Users should:
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Verify their purchase status in the app store
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Restart the app
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Contact support through support@completepersonaltraining.com
6. Address Information
Since services are delivered digitally:
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No shipping address is required
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Users are responsible for providing a valid email address for account-related communication
7. Changes to This Policy
Complete Personal Training reserves the right to modify this Shipping and Delivery Policy at any time. Updates will be posted on this page and take effect immediately upon publication.
8. Contact Information
For questions regarding delivery or access to services, please contact us via:
Website: https://www.completepersonaltraining.com
9. Compliance Statement
This Shipping and Delivery Policy is designed to comply with:
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Google Play Developer Policies
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Apple App Store Review Guidelines
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Applicable consumer transparency requirements
