Cancellation and Refund Policy
Complete Personal Training
Website: https://www.completepersonaltraining.com
Application Name: Complete Personal Training
Platform: Android (Google Play Store)
1. Overview
This Cancellation and Refund Policy explains how subscriptions, services, and purchases made through the Complete Personal Training mobile application are handled. By purchasing or subscribing to services within the app, users agree to the terms outlined below.
2. Subscription and Service Cancellation
2.1 Canceling a Subscription
Users may cancel their subscription to the Complete Personal Training app at any time.
Google Play Subscriptions:
If you subscribed through the Google Play Store:
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Open the Google Play Store app
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Go to Profile > Payments & subscriptions > Subscriptions
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Select Complete Personal Training
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Tap Cancel Subscription
Cancellation will stop future billing, but access to paid features will remain active until the end of the current billing period.
2.2 Canceling a User Account
Canceling a subscription does not automatically delete your account.
To delete your account and personal data, please follow the instructions on our Account Deletion page:
https://completepersonaltraining.com/user-manual-and-account-deletion-policy/
3. Refund Policy
3.1 Google Play Purchases
All payments made through the Google Play Store are subject to Google Play’s refund and payment policies.
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Refund eligibility and processing are determined by Google
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Users must request refunds directly through Google Play
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Complete Personal Training does not process Google Play refunds directly
For more information, please refer to Google Play’s official refund policy.
3.2 Non-Refundable Services
Unless otherwise required by applicable law:
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Subscription fees are non-refundable once a billing cycle has started
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Partial refunds are not provided for unused time or canceled subscriptions
4. Exceptional Circumstances
Refund requests outside Google Play’s standard policy may be reviewed in exceptional cases, such as:
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Duplicate charges
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Technical errors resulting in incorrect billing
Any such request must be submitted via the contact details provided on our website. Approval is not guaranteed.
5. Account Deletion and Refunds
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Deleting your account does not automatically trigger a refund
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Any active subscription must be canceled separately through Google Play
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Refunds, if applicable, must follow Google Play’s refund process
6. Changes to This Policy
Complete Personal Training reserves the right to update or modify this Cancellation and Refund Policy at any time. Changes will be posted on this page and are effective immediately upon publication.
7. Contact Information
For questions related to cancellations, billing, or refunds, please contact us via:
Website: https://www.completepersonaltraining.com
8. Compliance Statement
This policy is designed to comply with:
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Google Play Developer Policies
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Applicable consumer protection and digital service regulations
